At Tony Mora, we do not simply make boots: we create timeless pieces designed to accompany you for years to come. Each pair is handcrafted in Mallorca using the finest leathers and the expertise of our master artisans, preserving the tradition and authenticity that define our brand.
We believe that a great pair of boots only becomes better with time. For this reason, we offer an exclusive maintenance and care service designed to preserve their beauty, comfort, and original character throughout the years.
Our team can carry out different maintenance services to extend the lifespan of the boots, including:
– Hydration and application of nourishing creams to protect the leather.
– Leather cleaning and care.
– Repair and conditioning of heels.
– Heel cap replacement.
– Renewal of interior insoles.
– Edge painting and refinishing.
– Strap repairs.
– Dyeing and color renewal, whenever the condition of the leather allows it.Each service is carried out in a handcrafted and personalized manner, carefully assessing the condition of every pair to provide the most suitable solution while always respecting the original construction of the boots.
However, it is important to bear in mind that natural materials present certain limitations. Leather evolves in a unique way with use, time, and exposure conditions, meaning that certain wear, marks, or structural damage may not be completely reversible.
For this reason, there are certain cases in which a perfect finish cannot be guaranteed or where the work is simply not technically possible:
– Exotic leathers, such as snake or python, cannot be treated when they present tears or severe surface wear.
– Deep oil stains, in most cases, cannot be completely removed.
– We do not replace the original leather of the boots.
– Leather soles with tears or structural damage, both internally and externally, cannot be restored.
– Cuts or leather tears caused by use cannot be repaired.
– Broken stitching cannot be repaired when it affects the structure of the boot or the condition of the leather.
– Holes or perforations in the sole cannot be repaired.In case a complete replacement is required:
– The replacement of a new leather sole has a cost of €200.
– The replacement of a Philipp rubber sole has a cost of €50.– Shipping costs related to the service will be borne by the customer, both for sending the boots to the factory and for their return shipment.
More than a service, this is our commitment to craftsmanship and durability: ensuring that your Tony Mora boots remain part of your story, preserving their essence and personality over time.